Make member area usable
Many large sites use member registration to give their members extended features. But a hell of a lot of them are not very usable. In the nice (Dutch) usability book Website Usability, written by Ward van der Put, I found five guidelines for login-screens and member area:
- Use for login-screens only user name and password combinations.
- Don’t use an e-mail address as user name, since people might think they’re gonna get spam.
- When personal details like addresses are being viewed, use a secure HTTP connection, SSL for instance. If you don’t, these details can be viewed by third parties like hackers.
- Give users the possibility to change their passwords. If strong security is needed, auto change the passwords when users don’t do it by themselves.
- Give logged in members the opportunity to log out. Technically it’s not needed, but it gives members a secure feeling.
Posted on Friday, March 30th, 2007 in Accessibility, Usability – 6 comments
