Arjan Eising

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How we really use the Web

On Steve Krug’s Web site a chapter from his book ‘Don’t Make Me Think’ is available to look up. The chapter is about how people use the internet:

  • We don’t read pages. We scan them.
  • We don’t make optimal choices. We satisfice.
  • We don’t figure out how things work. We muddle through.

Posted on Saturday, November 11th, 2006 in Accessibility, Usability
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